If it was a gift, unless you indicate an exchange on the enclosed packing slip, we will issue a refund on the purchaser's card.
Easy steps for your return:
Include the packing slip/invoice with your return and Send your package to:
Preemie Store Returns
2904 108th ST NW
Gig Harbor, WA 98332
Please keep your tracking number so you can track the package, if needed. When we received your item, we will issue and refund or store credit.
If you have any questions, please email us at email@example.com
A few important things to keep in mind:
- Items must be returned in 100% new condition within the above timeframe to receive a full refund or store credit.
- If the product is received opened, a 10% restocking fee will be charged.
- If items are returned in non-sellable condition (such as washed, stained, or without tags and/or packaging) then only 50% will be refunded.
- No pacifiers can be returned if their packaging has been opened.
- Return shipping is the responsibility of the customer, unless there was an issue caused by the Preemie Store.